Welcome to Cycle Parts Corner! These Terms and Conditions govern your use of our website and services. By accessing our website and making a purchase, you agree to be bound by these terms. Please read them carefully.

At Cycle Parts Corner, we’re passionate about cycling and committed to providing quality products and excellent service to cyclists worldwide. These terms are designed to protect both you and us, ensuring a transparent and positive experience.

1. Acceptance of Terms

By accessing and using cyclepartscorner.com (the “Site”), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site or services.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the Site after any changes constitutes your acceptance of the new Terms and Conditions.

2. User Obligations and Responsibilities

As a user of our Site, you agree to:

  • Provide accurate, current, and complete information when creating an account or making a purchase
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the Site only for lawful purposes and in accordance with these Terms and Conditions
  • Not use our Site to engage in any fraudulent activities or provide false information
  • Be responsible for all activities that occur under your account
  • Ensure that you are of legal age to form a binding contract in your jurisdiction

3. Products and Services Description

Cycle Parts Corner specializes in:

  • Bicycles and bicycle components
  • Cycling clothing and apparel
  • Bicycle parts and accessories

We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that product descriptions, images, or other content on our Site are entirely accurate, complete, reliable, current, or error-free.

All features, content, specifications, products, and prices described on our Site are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

4. Orders and Payment Terms

Order Processing

All orders are subject to acceptance and product availability. Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

By providing a payment method, you represent that you are authorized to use the designated payment method and authorize us to charge your order (including taxes, shipping, and handling) to that payment method.

Pricing and Taxes

All prices are shown in US dollars. We reserve the right to adjust prices at any time. You are responsible for any applicable sales, use, duty, customs, or other transactional taxes associated with your order.

5. Shipping and Delivery

Order Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping Methods

We offer two shipping options:

  • Standard Shipping: $12.95, shipped via DHL or FedEx with tracking. Delivery within 10-15 business days after shipment.
  • Free Shipping: Available on orders over $50, shipped via EMS with tracking. Delivery within 15-25 business days after shipment.

Shipping Limitations

We ship worldwide except to some Asian countries and remote areas. Delivery times may vary depending on your location and customs processing. You are responsible for any customs duties, taxes, or fees imposed by your country.

Risk of Loss

All items purchased from our Site are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

6. Returns and Refunds

Return Policy

We accept returns and exchanges within 15 days of delivery. To be eligible for return, items must be:

  • In original condition
  • Unused and uninstalled
  • In original packaging with all tags and labels attached

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Certain clothing items (specifically underwear and base layers)
  • Opened bicycle helmets
  • All electrical components
  • Special order parts (unless defective)

These items are marked as “final sale” on our product pages.

Return Process

To initiate a return or exchange:

  1. Contact our Rider-Support Team at [email protected] within 15 days of receiving your order
  2. Wait for authorization and instructions
  3. Securely pack the item in its original packaging
  4. Ship the package to our address using a trackable shipping service

Refund Information

Customers are responsible for return shipping costs unless the return is due to our error or a defective product. Original shipping fees are non-refundable.

Once we receive and inspect your returned item, refunds will be processed within 5-7 business days to your original payment method. Please allow additional time for your financial institution to process the refund.

7. Intellectual Property

All content on this Site, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Cycle Parts Corner or our content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing.

The Cycle Parts Corner name and logo are trademarks of our company. You may not use these marks without our prior written permission.

8. Limitation of Liability

Cycle Parts Corner shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from:

  • Your use or inability to use our Site or services
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on our Site
  • Any other matter relating to our Site or services

Our total cumulative liability to you for all claims arising from or related to the Site or products shall not exceed the amount you paid for the products that are the subject of the claim.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Site, you consent to our collection and use of personal information as outlined in our Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Any dispute arising from these Terms and Conditions or your use of our Site shall be resolved through good faith negotiations between the parties. If such negotiations fail, the dispute shall be submitted to binding arbitration in Albany, New York, in accordance with the rules of the American Arbitration Association.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Cycle Parts Corner
3574 Oak Drive, Albany, US 12207
Email: [email protected]